TERMS & CONDITIONS

Overview
Roland Europe Group Limited (hereafter “Roland Europe”) are offering one lucky winner the chance of winning a Roland LX-9 piano.​

Campaign Period
This campaign starts on 1st December 2024 at 09:00 (GMT) and ends on the 28th of September 2025 at 23.59 (GMT). Roland Europe reserve the right to modify the duration of the campaign.

Prizes
The prize entitles you to receive a Roland LX-9 piano and piano bench delivered in their original packaging. Product images are for illustrative purposes only and may differ from the actual product.

Roland Europe Group reserves the right to decide the model of the piano bench provided.

The piano and piano bench will be delivered in boxes to the winner’s address by a third-party delivery service. The delivery company is not obliged to move the piano inside the property or to assemble it.

Assembly of the piano and the piano bench is the sole responsibility of the winner. Clear instructions will be provided in the packaging.


Eligibility

1. This campaign is open to those who meet the following terms and conditions:
   a) Must be eighteen (18) years of age or older at the time of entry.
   b) Must be a resident of the UK and who specifies a UK address for delivery of the product.
2. There is no purchase necessary to enter or win.
3. Employees of Roland Europe or Roland Europe affiliates, and members of the employees’ immediate families (defined as spouse, child, sibling, parent, or grandparent), and members of their households (whether or not related) are NOT eligible to enter.
4. Each person may submit as many entries as they wish under each account on Instagram. However, multiple entries submitted by one person shall be considered as one entry.
5. Please submit entries from only one (1) account on Instagram rather than from multiple accounts.

Steps to follow to enter
To be in with a chance of winning, entrants must follow the steps below.

a) Record a video of themselves playing the LX-9 piano located at The Outernet (Charing Cross Rd, London, WC2H 8LH).
b) Post the video on Instagram using the hashtag #rolandpianosoho and tagging @rolandglobal and @outernetglobal. The post must be a grid post, not a story.
c) Register the entry by completing a short digital form at Roland Store London, located at 10 Denmark Street, WC2H 8LS.


Selection of a winner
The potential winner will be selected at random by Roland Europe staff from all entries. The Random Name Selector function on the Rafflys online platform (https://app-sorteos.com/en) will be used to randomly select the potential winner from the list of Instagram handles of all entries. Entrants’ Instagram handles will be the only information supplied to Rafflys, and the Instagram handles will be used solely for the purpose of selecting the potential winner. Following the random selection, Roland Europe will ensure the entrant is eligible and that the video remains publicly visible on the entrant’s Instagram account until 1 October 2025. (If the entry of the selected potential winner is not valid, another potential winner will be randomly selected through Rafflys). Please see the Rafflys privacy notice here.

The potential winner will be notified by email on 1st October 2025.


Other terms

1. This campaign is administered by Roland Europe. Instagram is not a sponsor, endorser, administrator, or associate of this campaign, and is released from any and all liability related to this campaign.
2. By entering the campaign, Roland Europe will expect your entry to comply with the eligibility rules.
3. Roland Europe is not responsible for any content submitted by entrants, including but not limited to comments, captions, or tags.
4. Any content deemed inappropriate or harmful by Roland Europe, at its sole discretion, will result in disqualification and removal from the competition.
5. Winner may not transfer, assign or substitute the prize.
6. If the potential winner cannot be contacted within 15 calendar days after the first attempt to contact such potential winner, they lose their chance to win and any rights to the prize. In this case, Roland Europe staff will select an alternate potential winner in their place through Rafflys from all entries received.
7. Entries must be received by 23.59 (GMT) on the 28th of September 2025. Any entries received after this date will not be considered as valid.
8. No cash or product alternatives can or will be given.
9. Roland Europe reserves the right to modify or withdraw this offer at any time – Roland Europe will communicate such changes by email.
10. Roland Europe will not be held responsible for late, lost, damaged or misdirected posts/entries.
11. Entries that are received without all required data will not be honoured - without exception.
12. Roland Europe will collect the following information from each entrant: full name, email address, preferred language and Instagram handle. Roland Europe will use the winner’s personal information for email announcement of the winner and to arrange shipment of the prize.
13. All information submitted to us will be used in accordance with our privacy policy. Please read our privacy policy which sets out the details of what we will use your information for. We collect your personal information only with your consent and we only collect the minimum amount of information that is necessary to fulfil the purpose of your interaction with us. We do not sell it to third parties. Details of our Privacy Policy can be found at https://www.roland.com/uk/company/company_policy/10010/.
14. Opting-in to receive marketing emails via the check-in box on the form is voluntary and does not affect your chances to win. If you opt-in to receive marketing emails, you may be sent the latest gear news, artist related content and information on similar or related product, services, promotions, and special offers that may be of interest and relevant to this competition. You can opt-out at any time.
15. Roland Europe reserves the right to verify all entries and to reject entries if we suspect fraudulent activity. Entries that do not comply with the terms and conditions or entrants found to be abusing the competition in any way will have their entry declared void. Roland Europe reserves the right to reject entries that contain any form of bullying, harassment, or abusive language; that include material that is sexually explicit, offensive, racially or otherwise discriminatory, or harmful; or that promote violence, illegal activities, or any content that could reasonably cause harm or offense to others. Roland’s decisions in relation to this competition are final.
16. All entries and information submitted in connection with this campaign will be treated in accordance with these Terms and Conditions and Roland Europe's "Privacy Policy."
17. Roland Europe reserve the right to cancel, terminate or modify the terms and conditions of this campaign at any time at their sole and absolute discretion.
18. This competition is open to residents of the UK only.

DATA PROTECTION STATEMENT
Please see the Roland Europe Privacy Policy for detailed information on how we use your personal information, the legal basis for processing your information, overseas transfers of your information and more.

Your details may be kept on file and used by Roland Europe and Roland Europe affiliates in accordance with our privacy policy, including for direct marketing purposes (if you have opted-in to receiving marketing emails). Your information will not ever be given to third parties for marketing purposes. If you wish for your information to be deleted, corrected or otherwise changed, or if you wish to make use of any other data protection rights you may have, please email Roland Europe’s Data Protection Officer at REG-DPO@roland.com. You can unsubscribe from Roland e-mails at any time by clicking the “unsubscribe” button at the bottom of each email.

Roland Europe may pass your details on to a third party for handling and fulfilment purposes for this competition only.